Are You Getting The Most Out Of Your Telematics System?

Last year, a US survey conducted by FleetAnsers.com found that of 103 fleet professionals, around a third said they were not getting ROI from their telematics system and another third said they didn’t know if they were.

That’s startling to us at Fleet-Trak because in our experience with customers telematics, when used properly, can produce ROI very quickly due to gains in efficiency and oversight.

Are you getting the most out of your telematics system? Here are a couple of key questions you should ask yourself.

1) Are You Thinking Through Your Investment?

With telematics, it’s not simply a case of investing in a system and then waiting for the rewards. It’s vital that fleet managers carefully consider their specific needs before considering solutions that may suit, and have a good understanding of their priorities.

There is no one-size fits all approach. At Fleet-Trak, that’s something we understand so we consult carefully with prospective customers about how their business could get the most out of telematics and help them choose the right system to enable their business to see improvements right from the get go.

For example, if a businesses’s main priority is improving Health and Safety compliance and driver safety we would show them products which carefully monitor working hours and vehicle safety checks. Or, if their priority is fuel efficiency, we’d introduce them to telematics software that details driver behaviour and automatically produces KPIs to work on.

2) Are You Making Full Use Of The Data?

You can lead a horse to water but you can’t make it drink. Even if a business has invested in the right telematics systems for them, it’s important that fleet managers are fully clued up on how to make the most of it.

Some providers will sell a company a telematics system before cutting ties completely which we believe is the wrong approach entirely. We ensure customers fully understand the capabilities of the software they have invested in so they can get use it to its full potential. We are up-front about what data the systems will produce, and clear about how that data can be best used.

It’s vital that all this is laid out in advance of deployment. Otherwise, fleet managers can be overwhelmed by the data produced and fail to capitalize on the opportunity it provides.

To avoid this, we work with fleet managers to ensure they have the correct resources to process and learn from the data, and discuss whether they need to invest in systems designed to help them with that processing.

Many systems can take up a lot of the data workload by providing highly visual charts to indicate trends within the fleet, which can help fleet managers make decisions without getting bogged down in the raw figures.

Some smart systems can take a deep dive into the data that only a human with extensive data training could. They can also process and report on it automatically at regular intervals, meaning fleet managers can use their time for decision making rather than record keeping and data processing.

In short, telematics can be a fantastic investment for fleet managers if the software is suited to the business’s needs, and the personal involved are properly trained in how to use it.

If you’d like to know more about how technology can help you manage the challenges facing you today, get in touch to find out about our range of state-of-the-art telematics products.

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