Matthew Algie implemented a TomTom PRO 9100 solution which in addition to vehicle tracking includes hands-free calling support, speed camera alerts, advanced mapping with IQ routes and lane guidance support. The system has the bonus of live TomTom Traffic, allowing the driver to make the most economical and swift journey available. This solution is then integrated with third party software to make a highly effective solution.
The business considered other telematics companies before arriving at TomTom Telematics, the deciding factors included their traffic management capabilities with the TomTom Traffic element, financial stability and reputation of a multi national organisation.
Car and van fleets have realised fantastic efficiencies and have benefited from an impressive 20% increase in the number of sales, training and engineer calls made since the system was installed. The sales managers are now able to see where their team are at the touch of a button, using the WEBFLEET web-based telematics software. This allows for greater visibility of sales force activity and resources can be focussed in the most effective areas, which is a fantastic benefit to the company.
The management team are exploring more ways of using the reporting to manage their vehicles more effectively and have access to WEBLFEET through their iPhones, using the WEBFLEET iPhone app. This means they can monitor staff journeys whilst away from the office.
Using WEBFLEET.connect API integration, the TomTom solution has been integrated with third party software in the back office called Metrix. This allows the company to find appropriate engineers (grouped by experience, knowledge and location), review stock and road conditions, and then allocate a driver to a particular job. This job is then sent directly to the TomTom device in the vehicle so the driver can navigate direct to the order address.
Peter McGadey, Operations Director says “The implementation of the TomTom Telematics solution has coincided with our new software and has enabled us to be incredibly efficient, allowing us to be one step ahead of the competition. Sales teams, trainers and engineers have all benefited with a significant rise in appointments, up to 20% increase in some cases. We aim to work closely with TomTom Telematics to position our business as not only the leading coffee supplier in our industry, but also an innovator in using technology that creates efficiencies which enable us to deliver an excellent service to our customers.”